Privacy Policy

This Privacy Policy explains how we collect, use and protect your personal information when you use Betobet. We are committed to keeping your data safe and handling it fairly. This page describes the types of information we gather, why we need it and the choices you have about how we use your information.

Types of data we collect

Personal data

When you register or verify your account we collect personal information such as your name, date of birth, email address, phone number and address. We also store identity documents and proof of address when verification or KYC checks are required.

Technical data

We collect information about the device and browser you use, IP address, device identifiers, operating system and location data where necessary to provide services and maintain security. This includes log data about your sessions and actions on the site.

Transactional data

Transactional information includes deposits, withdrawals, bets, game activity, payment method details and transaction history. We may also record interaction data such as support requests, account changes and communications with customer service.

How we use your information

We use data to provide and improve our services, process payments, verify identity, prevent fraud and comply with legal obligations. Data also helps us handle complaints and support requests, investigate suspicious activity and maintain account security.

Data protection practices

We use industry-standard technical and organisational measures to protect personal data, including encryption, access controls and secure storage. Access to personal data is restricted to authorised staff and third-party service providers who need the information to perform their duties.

Cookies and tracking technologies

We use cookies, web beacons and similar technologies to provide site functionality, remember preferences and analyse usage. Cookies may be essential, functional or analytical. You can control cookie settings through your browser, although disabling certain cookies may affect site functionality.

User rights

You have rights over your personal data, including the right to access, correct or request deletion of information we hold about you, subject to legal and regulatory retention requirements. You may also request restriction of processing or object to certain uses where applicable.

Access, correction and deletion

To access, correct or delete your information, contact our privacy team. We will respond to requests in line with applicable law. Some requests may be limited where we are required to retain data for legal, regulatory or fraud-prevention purposes.

Information sharing and third parties

We may share information with payment processors, identity-verification providers, analytics vendors, fraud-prevention partners and other third parties that support our services. We only share what is necessary and require partners to safeguard your data. We may also disclose information if required by law or to protect rights and safety.

Privacy policy updates

We may update this policy from time to time. Any changes will be posted on this page with the date of revision. For questions about this policy or to make a privacy request please contact [email protected].